Privacy Policy

1. Introduction

Welcome to Prison Bridge ("we," "our," "us"). This Privacy Policy describes how we collect, use, and share personal information when you use our app. We respect your privacy and are committed to protecting your personal data in accordance with applicable laws.

2. Information We Collect

• Personal Information: We collect your phone number during registration for the purpose of authentication using one-time passwords (OTP).
• App Usage Data: We may collect data related to your app usage, including call interactions and device information, to improve app functionality.

3. How We Use Your Information

• Service Provision: To authenticate users using OTP and facilitate incoming video calls between prisoners and relatives.
• App Improvement: To analyze and improve the app experience for users.
• Communication: To provide updates about the app and customer support services.

4. Data Sharing and Disclosure

We may share your information with the following:

• Service Providers: Third-party service providers that assist in operating the app, such as SMS providers for OTP authentication.
• Legal Requirements: In compliance with legal obligations or to protect our rights, property, or safety.

5. Data Retention and Deletion

We retain your personal information (phone number) as long as necessary to provide the services or as required by law. You may request deletion of your data by contacting us at info@praxio.in.

6. Data Security

We implement industry-standard security measures, such as encryption, to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Since the app only collects your phone number for OTP authentication, there is no additional personal information stored that you need to access or update. We do not collect or store any other personal data or send promotional communications.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on our website or within the app.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@praxio.in.